Terms of Service

Heart & Hands is a my personal passion project. All my earrings are meticulously made by hand, with an exceptional attention to detail and quality. Due to the nature of handmade crafts, items from my shop may sometimes slightly vary in size, shape and color. It's not always possible to recreate an identical mix of colors, though I do my best to make sure they are as consistent possible with the images provided in my shop. There is a beauty in knowing that no two pairs of earrings will be exactly the same, and there’s something unique to be said that your order is specifically curated just for you.

All my earring designs are made of polymer clay and will include either stainless steel, brass, sterling silver or 14k gold-plated hooks or hoops. They are all hypoallergenic and safe for those with sensitive ears.

I set a very high standard for myself with my items. I thoroughly inspect everything I make, looking for any imperfections, discolorations, asymmetries, etc. I also make sure that my earrings are durable enough for daily use, so long as they are cared for properly.

Do not attempt to bend or reshape the earrings, even if they seem flexible. My earrings are all oven-baked and are not meant to be reshaped after they are completed. Avoid exposing earrings to excess heat or moisture. As they are oven baked excessive heat makes them vulnerable to unexpected breakage.

They are more than durable for your everyday but aren’t indestructible. 

They are best kept in a cool, dry area when not in use. Do NOT shower, bathe, or swim with them on.

As always thank you for being here, & feel free to shoot me an email with any further questions in regards to your order!